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Host Commits to the American Hotel & Lodging Association’s 5-Star Promise


Host Hotels & Resorts is one of the first owners in the hotel industry to formally embrace the goals of the 5-Star Promise:

Last year, the major hotel brands announced the 5-Star Promise, representing the hotel industry’s commitment to advance safety and security for hotel employees and guests. Host Hotels & Resorts is pleased to be one of the first owners in the hotel industry to formally embrace the 5-Star Promise goals. As a lodging Real Estate Investment Trust (REIT), tax laws prohibit Host from operating or managing the roughly 90 hotels that we own in North America. Instead, we hire what we believe to be the best companies in the hospitality industry to operate and manage our hotels. While our operators retain the exclusive right to, and are responsible for, hiring, training, directing and supervising their hotel employees, we can play a meaningful role in ensuring the safety of the hotel employees and guests that work and stay at our hotels. Host’s management team will continue to regularly consult with and support our operators to ensure the development, funding and implementation at our hotels of (1) effective anti-sexual harassment policies, (2) training and education that enables workers to better identify and report sexual harassment, and (3) the deployment of employee safety devices by the end of 2020. The hospitality industry has emerged as the leader among U.S. businesses in taking concrete steps to better protect the safety and security of its employees. Host is committed to supporting our operators and AHLA so that our industry continues to lead the way on this critical issue.  

The 5-Star Promise represents the hotel industry’s commitment to advance diversity, safety and human rights.

Learn more about the 5-Star Promise